Jun 8th, 2012
Article By Karl Palachuk Last week we talked about the Service Manager’s Roles and Responsibilities. The technician has fewer specific responsibilities, which makes sense. They are generally not involved with scheduling, keeping track of other techs, or budgeting.You may have more than one level of technician. Normally, techs are basically designated by the tasks...
Jun 1st, 2012
Article By Karl Palachuk One of the most important tasks you need to undertake to move your company forward is to define the roles and jobs within your company. If you are a 1-3 person shop, each person may play some or all of the roles. But once you have the roles defined, you can […]...