MSPs

By general
In Channel
Aug 12th, 2013
0 Comments
69 Views
Larry Walsh / Channelnomics Dell’s discontinuation of PacketTrap RMM and PSA tools, along with the recent consolidation among the remote monitoring and management vendors, says a lot about the realities of managed services economics: the model benefits MSPs, but not the vendors. The post The Economic Reality of Managed Services: Good for MSPs, Limited for […]...
By Stuart_R_Crawford
In MSP Coaching
Jul 30th, 2013
0 Comments
720 Views
Stuart R. Crawford / Stuart Crawford 1. You’re impatient. Patience is definitely a virtue for MSPs. When it comes to a client’s IT issues, they strike without warning, typically require a good deal of time to resolve, and most clients expect an immediate resolution. Without patience, you’ll give up, lose your mind, pull out all […]...
By Stuart_R_Crawford
In MSP Coaching
May 20th, 2013
0 Comments
610 Views
Stuart R. Crawford / Stuart Crawford Williamsville, NY May 2013–With more IT Managed Service Providers (MSPs) entering the marketplace, established MSPs are facing slowing sales and growth; some are even going out of business. This is due to the fact that many don’t market themselves effectively, or at all. In years past, MSPs could grow […]...
By general
In Channel
Apr 24th, 2013
0 Comments
195 Views
/ SMB Nation Yesterday, Zetta.net, a California-based backup and disaster recovery services provider, released news of a new lead generation and marketing program, as well as the addition of an MSP-specific management console for their DataProtect solution. These additions are designed to help SMB MSPs who are looking to update their marketing model and/or move [&helli...
By MSPhelpdesk.com
In HelpDesk
Apr 24th, 2013
0 Comments
802 Views
GMS Live Expert / MSP Helpdesk No matter what business you’re in, the term “cost-effective” has likely become an important descriptor for your operations and a standard part of the company’s vernacular. Lean isn’t just a word used by marketing consultants! The average helpdesk/tech support specialist earns between $54,000 and $59,000 annually, according to the [&hellip...
By general
In Channel
Apr 11th, 2013
0 Comments
188 Views
/ SMB Nation In response to high partner demand for a complete lead generation solution, Continuum introduced today Marketing Advantage, a fully integrated, turnkey marketing program. Developed using input from hundreds of MSPs and research into how and why SMBs buy IT services, the program goes beyond traditional approaches to offer a highly systematic process [&helli...
By MSPhelpdesk.com
In HelpDesk
Mar 28th, 2013
0 Comments
678 Views
GMS Live Expert / MSP Helpdesk Despite the plethora of new technologies and services that are making life a lot easier for the business community, the linchpin to any organization’s success is still the quality of its people. From the capabilities of its employees to the honest nature of its clients, few companies will survive, […]...
By general
In Channel
Mar 26th, 2013
0 Comments
229 Views
Chris Gonsalves / Channelnomics For those open-minded MSPs so inclined, LabTech has launched the Partner Innovation Network (PIN), described as a network of existing RMM clients “who work alongside the company to collaboratively drive innovation and promote industry leadership.” Read More...
By Stuart_R_Crawford
In MSP Coaching
Mar 16th, 2013
0 Comments
732 Views
Stuart R. Crawford / Stuart Crawford We are hearing this more and more from new MSPs joining the Ulistic family and working with our team of MSP sales professionals and marketing experts. “We were engaged with (INSERT IT SALES & MARKETING PERSON) for a while but we felt like we were just one of hundreds […]...
By general
In Channel
Mar 5th, 2013
0 Comments
105 Views
/ CRN Channel partners and MSPs are turning to managed print as a means of helping customers get budgetary control of a long-standing cost center. Read More...
By general
In Channel
Mar 5th, 2013
0 Comments
148 Views
/ CRN Fueled by cloud solutions, the time is now for MSPs to move beyond legacy pricing models and proactively modify their existing client relationship model. Read More...
By general
In Channel
Mar 4th, 2013
0 Comments
111 Views
/ SMB Nation LabTech Software, which touts itself as the only RMM platform developed by an MSP for MSPs, today unveiled an integration platform revolutionizing partners’ ability to best unlock the full potential of their PSA platform for increased productivity, optimized customer service levels and maximized profitability. Read More...
By general
In Channel
Feb 11th, 2013
0 Comments
255 Views
Dave Courbanou / Channelnomics ConnectWise welcomes the integration of Client Heartbeat, a customer service survey tool that gives MSPs actionable feedback on their own services, and how they stack up against competing MSPs. In a growing IT services industry, this information is critical for maintaining differentiation and quality of service. Read More...
By general
In Channel
Feb 5th, 2013
0 Comments
120 Views
Dave Courbanou / Channelnomics IBM unleashes PureSystems big data and cloud solutions designed to simplify the addition of big data practices, streamline the move into the cloud, simplify desktop and application management and make it easier for MSPs to capitalize on it all. IBM continues to play a strong hand in the fast-changing IT world. […]...
By general
In Channel
Jan 22nd, 2013
0 Comments
241 Views
/ Business Solutions Magazine Zenith Infotech Ltd today announced a new seminar series, “MSP to CSP: A Practical Roadmap,” to support Managed Service Providers (MSPs) transitioning to the cloud. Read More...
By general
In Channel
Jan 17th, 2013
0 Comments
213 Views
Dave Courbanou / Channelnomics LabTech links up with Intel’s vPro technology, allowing MSPs to remotely manage without requiring access to the operating system layer. MSPs can also access pre-boot environments, including navigating BIOS settings, providing a deeper level of troubleshooting without on-site technicians. Read More...
By general
In Channel
Jan 16th, 2013
0 Comments
104 Views
Channelnomics Staff / Channelnomics Dubbed Continuum Tech Advantage, the program provides access to more than 200 certified engineers and technicians from the platform provider’s Mumbai, India operations who can be called on around the clock for the specialized work. Read More...
By general
In Channel
Jan 15th, 2013
0 Comments
127 Views
/ CRN MSPs can now commission customer projects to be executed through Continuum’s India-based NOC. Meanwhile, its backup and disaster recovery solution can now be integrated with a variety of legacy hardware. Read More...
By general
In Channel
Jan 14th, 2013
0 Comments
115 Views
/ SMB Nation Continuum said today it is now offering Continuum Tech Advantage, a new program that allows its MSP partners to leverage the expertise of more than 200 certified engineers and technicians on a project-by-project basis. Read More...
By general
In Channel
Jan 8th, 2013
0 Comments
113 Views
/ SMB Nation Cloud Nation today announced the launch of its Cloud Solutions Portal designed to allow MSPs (VARs) to deliver enterprise quality cloud solutions to small and medium size businesses. Read More...