Third Tier offers you access to high skill people that can get your problem resolve or project completed very, very quickly. We offer both individual ticket resolution and micro-staffing.
Our individual ticket system works great when you can schedule what you need assistance with. However if you find that you have the need to open tickets with us regularly then it might be a good idea to have your own engineer on staff. At Third Tier we let you add a “dream tech” to your business by sharing our staff with you. We have monthly and quarterly options for you.
For those of our customers that are ready to make a commitment, we can offer:
• An assigned Third Tier network engineer
• Direct cellphone access during business hours
• Direct email access
• After hours support by schedule
• Continued access to the Third Tier portal
• Monthly or Quarterly Discount Program
Contact us: support@thirdtier.net or visit the website.
Please email us if you would like to remove your MSP or make a change
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