Benefits Of Managed Services For Your Clients
One of the questions I frequently get from my members is, “How can I get my customers to see the true value of a Managed Services plan?”
So many have been on a break-fix model for so long and have never really done the math or consider the benefits of Managed Services as an option. Here are the top 9 client benefits I think are best to use to drive home the fact that Managed Services is going to help them. Of course as with anything, some of these apply to YOUR business more than others and you may find that you can offer them even more benefits. Here’s a good start:
#1 – One fixed, affordable rate for ALL the IT support you need. Say goodbye to surprise repair bills or unexpected IT expenses. Under this plan you’ll get all the computer support, maintenance and repair you need for one fixed, monthly rate that you can budget for like rent, insurance and other fixed costs. No hidden fees, small print, or disclaimers.
#2 – You’ll avoid expensive trip fees while receiving faster support. We’ll be able to repair most of your computer problems right from our offices via a remote, highly secure connection. No more waiting around for a tech to show up!
#3 – How does faster performance, fewer error messages, and practically zero downtime sound to you? Under this program, that is exactly what we’ll deliver. Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Our preventative maintenance and network monitoring will make sure your computers stay in tip-top shape for maximum speed, performance, and reliability.
#4 – You will have ALL of the benefits of an in-house IT department WITHOUT all of the costs. You’ll have access to a knowledgeable support staff that can be reached immediately should you have any kind of problem or question.
#5 – You’ll receive substantial discounts on IT services that you are already buying. If you need special, on-time projects done (moving your network, adding on users, etc.) we’ll give you a preferred client discount that will also save you money.
#6 – Stop wasting time troubleshooting technical problems. Let’s face it…your office manager, admin or YOU have much better things to do with your time than try and resolve computer problems, chase down vendors, figure out warranty repairs, etc. Under our plan, we’ll do it all FOR YOU.
#7 – You’ll sleep easier knowing the “gremlins at the gate” are being watched. Cyber criminals never sleep! But thanks to our 24/7/365 monitoring and on-going maintenance, you’ll have one less thing to worry about.
#8 – You’ll safeguard your data and gain the peace of mind that you actually COULD be back up and running FAST in the event of a disaster. The data on the hard disk is always more important than the hardware that houses it. If you rely on your computer systems for daily operations, it’s time to get serious about having us safeguard your critical, irreplaceable electronic information.
#9 – You’ll finally put a stop to annoying spam, pop-ups, and spyware from taking over your computer and your network. Not only are these intruders annoying, but they can introduce viruses and jeopardize the security of your network. Under this plan, we’ll take care of all of that for you.
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