Cloud vs. On-Premises UC Deployments: What if Neither Fits?
By Brian Ferguson
The increasing use of cloud-based phone systems, along with the general trend toward Unified Communications as a Service (UCaaS), has sparked a debate within the communications industry as to the preferred deployment method for business phone systems: Cloud or on-premises. It’s understood that each has its benefits and challenges. The industry as seemingly arrived at a consensus as to which key factors play into the decision for the best solution: