Managed Services Provider Reality Check: You’re a Customer, Not a Partner

By general
In Channel
July 22, 2013
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Larry Walsh / Channelnomics

Managed services is now the largest source of revenue and profits for solution providers across the channel. But that doesn’t mean MSPs are “partners” in the traditional sense of the channel. If anything, MSPs are customers, and that’s an entirely different dynamic that puts the vendor at a disadvantage.

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